Hospice Services - KALB-TV News Channel 5 & CBS 2

Hospice Services

Medical Director:

The Medical Director serves as part of the interdisciplinary care team in the coordination of patient care. He acts as a liaison with other physicians in the community, attends all Care Team Meetings as the physician team member, certifies all patients' medical eligibility for Hospices services, and physician backup availability for pain management and palliative care consultation.


Nursing services are provided on a scheduled as well as an emergency basis 24 hours a day, 7 days a week. In times of crisis or special needs, continuous care at the bedside requiring 8 or more hours in a 24-hour period can be provided.

Service functions include, but not limited to: physical assessment; symptom and pain management related to the terminal disease; education to the patient and family as to the progression of the disease and comfort measures to be used; provide emotional support and compassion as a patient advocate and liaison in working with the physicians in the coordination of all care aspects.

Nursing services also includes Home Health Aides to assist patients with personal care which includes bathing, skin and nail care, dressing, ambulation and exercise, preparation of meals, and self-administration of medications.

Chaplain/Spiritual Counselor:

A chaplain/spiritual counselor is available for spiritual and bereavement counseling and support for the patient, caregivers, and immediate family members. Assessments and Plan of Care is tediously made for the effort and adequacy of the care to be done in the process of caring for the patient. The chaplain also provides bereavement counseling and support for the family for one-year following the death of the loved one.

Private visits, calls and various correspondences will be scheduled, in advance, on a regular basis; and the chaplain is on call at all times.

The chaplain's attention and focus is on addressing spiritual and/or religious needs of patients/families immediately upon hospice admission. He works closely with the families' local clergy in this vital area of their care.

Volunteer Chaplains are solicited and used in the all-out-effort to the efficient and timely care of our patient and families.

Social Services:

Social Services serves and supports the psychosocial needs of the patients, their families, and caregivers. The social worker provides individual and family support regarding adjustment to terminal illness, communication among family members, emotional conflicts, financial planning, funeral arrangements, and the use of community resources. Referrals to community agencies will be provided to the patients and families for needs beyond the scope of hospice care, such as long-term therapy, psychiatric care, treatment of alcoholism, and financial planning. Visits will be made as often as needed to patient and family members.


Therapy services include physical therapy, occupational therapy, and speech therapy by licensed providers.

A licensed dietician is also available for nutritional counseling.

Volunteer Services:

Hospice volunteers provide a wide range of services to our patients, their families and our staff. Their work may include: home visits, writing cards or letters, reading to the patient, respite care, transportation, yard work, household maintenance or office work. There is a volunteer opportunity waiting for you! Training sessions will be provided.

Other Services:

Other services available include durable medical equipment, pharmaceuticals related to the terminal diagnoses, inpatient care when medically necessary, respite care for the patient in a nursing facility to the primary caregiver, care for nursing home residents, and biweekly multidisciplinary care team meetings for the coordination of care.

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