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CHICAGO, Dec. 17, 2013 /PRNewswire/ -- After collecting feedback on behalf of nearly 500 businesses since its launch in 2012, Local Viewpoints is rebranding as ModernComment to reflect the fundamental change in the relationship between businesses and their customers. Forrester research calls it The Age of the Customer.
Today, three different parties attempt to use traditional review content:
ModernComment solves a difficult problem
While this content is more important than ever before, it has historically been difficult to generate. ModernComment interviewed 1,017 people (June, 2012) who do not write reviews to find out why:
"To satisfy this need for review content we invented a new way to collect feedback: a "Modern Comment," explains ModernComment CEO Gib Olander. "We re-imagined the comment card, developed a modern version of the suggestion box and released a platform that helps businesses collect large amounts of accurate customer feedback. Businesses use our patent-pending, 60-second customer satisfaction survey to surface customer insights and automagically create reviews."
Benefits to businesses using ModernComment
ModernComment helps business by:
To learn more, please visit moderncomment.com
Contact: Gib Olander 312-725-4146
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