State's top patient-rated hospital in Leesville - KALB-TV News Channel 5 & CBS 2

State's top patient-rated hospital in Leesville

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LEESVILLE, La. (KALB News Channel 5) - Miss Mary Mcgraw Cavel has nice things to say about the Doctors Hospital at Deer Creek. 

"Wonderful. Great. Everyone was wonderful. Very cooperative Anything you ask, you got an answer, and that's unusual," said Cavel.

It makes sense. The hospital was just recognized as the top hospital in the state for patient care, and eighth in the nation.

"We're a very small hospital and we provide very individualized care for our patients. One of our mottos is "treat them like family," and we hear that quite a bit from our patients, that they feel like when they come in here that they're family," said Dr. Gregory Lord.

The data comes from surveys conducted by the Hospital Consumer Assessment of Healthcare Providers and Systems."

"We're not here to do well in the ratings. I knew nothing about this rating organization," said Dr. Lord.

Doctors Hospital is physician-owned and a leader in quality care-- and its leaders say since the passage of healthcare reform, there have been some struggles.

"So you have great hospitals that provide great care and they can't grow. The one's way down on the list, you know, they can grow. They can add beds, they can do anything. So now we've got quality, we're the top in the state for quality, number one in the state for patient satisfaction, and we can't add beds," said Dr. Lord.

"Then if my choice is to come back to this hospital, yes. Definitely," said Cavel.

 

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