Cleco: 126,000+ customers without power

Cleco building in Pineville, Louisiana
Cleco building in Pineville, Louisiana(KALB)
Published: Aug. 24, 2020 at 9:01 AM CDT|Updated: Aug. 27, 2020 at 1:16 PM CDT
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Here is the latest update provided to us from Cleco:

PINEVILLE, La. - (Thursday, 10 a.m. update) Cleco Power has secured additional crews to assist with restoration efforts.

“In addition to nearly 2,000 Cleco personnel and contractors in place before Hurricane Laura made landfall, Cleco has secured an additional 375 line mechanics,” said James Lass, director of distribution operations and emergency management. “This additional assistance will help us as we respond to roughly 132,000 customers statewide who are without power.”

Cleco Outage Map

As Hurricane Laura continues to move across the state, Cleco is reporting over 126,000 customers are without power. Cleco Power has a combined workforce of 1,900 ready to respond to system damage and power outages caused by Laura.

The safety of our crews, contractors and customers is priority in everything we do. Once conditions are safe, line crews will patrol to assess the damage by land and air and begin restoration efforts.

One of the most dangerous parts of a storm is oftentimes right after it passes.

Downed power line safety:

  • Downed power lines and areas of debris should be avoided.
  • Assume all downed power lines are live and stay away.

Generator safety:

  • Generators should be operated outdoors only and in well-ventilated areas.
  • Don’t exceed the rated capacity of the generator and only refuel when the engine is off and cool.

Flooding safety:

  • If water is rising, turn off the electricity at the main breaker, evacuate and stay away until waters have completely receded.

Those without power:

  • Acadia - 6,602
  • Allen - 5,885
  • Avoyelles - 11,086
  • Beauregard - 5,110
  • Calcasieu - 2,461
  • Catahoula - 42
  • Desoto -3,792
  • Evangeline - 12,597
  • Grant - 7,472
  • Iberia - 13,695
  • Jefferson Davis - 39
  • Lasalle - 15
  • Natchitoches - 638
  • Rapides - 40,636
  • Red River - 622
  • Sabine - 5,910
  • St. Landry - 6,292
  • St. Martin - 936
  • St. Mary - 2,816
  • St. Tammany - 69
  • Vermilion - 9
  • Vernon - 5,685

Safety tips to follow before, during and after a storm:

  • Have flashlights, a battery-powered radio and extra batteries.
  • Make a list of important phone numbers and family contact numbers.
  • Make sure cell phones and other devices are fully charged.
  • Plan for medical or special needs.
  • Report power outages by calling 1-800-622-6537 or by texting “OUT” from your cell phone to 25326 (Cleco). To sign up for text message notifications, text “REG” to 25326.
  • Operate portable generators outdoors in well-ventilated areas and plug appliances directly into generators with grounded extension cords. Never plug a generator into a wall outlet.
  • Assume all downed power lines are live and stay away. Report downed power lines immediately by calling 1-800-622-6537 and 911.
  • If water is rising, turn off electricity at the main breaker, evacuate and stay away until waters have completely receded.

“As always, we ask our customers to please be patient,” said Lass. “Safety is our number one priority, and as such, there will be times during our restoration process when we will have to wait for high wind to subside, water to recede or lightening to pass before our crews can continue clearing debris, repairing the system and restoring power to our customers.”

Cleco reminds customers that one of the most dangerous parts of a storm is oftentimes right after it passes. Downed power lines and areas of debris should be avoided. Report downed power lines by calling 1-800-622-6537 and 911.

For additional information on how Cleco is preparing for Laura, follow the company on Facebook @ClecoPower or visit Cleco’s Storm Center page at cleco.com/storm-center.

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