AT&T fined $60M for misleading with 'unlimited' plans
/cloudfront-us-east-1.images.arcpublishing.com/gray/F6I4H2BJMFNZHB4RDDJBB37BFI.jpg)
Published: Nov. 5, 2019 at 3:41 PM CST
AT&T will pay $60 million to settle the government's allegation that it misled customers of unlimited-data plans by slowing down service for heavy users.
The
that AT&T will automatically provide partial refunds to customers who signed up for unlimited wireless plans before 2011.
The FTC sued AT&T in 2014 for not clearly letting customers know that if they used up a certain amount of data, AT&T would slow their speeds so much that web browsing was almost impossible. It said then that AT&T had throttled at least 3.5 million customers.
The agency says AT&T is required to say prominently if data speeds or amounts are restricted.
Today,
it may slow speeds of unlimited plans after a certain amount of data is used.
Copyright 2019 The Associated Press. All rights reserved.